01
Traceable origin
We source from distributors, wholesalers and manufacturer surplus stock whose origin we can prove. We decline offers of unclear origin.
Quality
Quality you can verify.
In electronics, origin matters. We only buy from sources we know, check every delivery and document what we sell – so that you can sell to your customers with a clear conscience.
02
Checked on arrival
Every delivery is checked for completeness, packaging condition, seals and specification before it goes on sale.
03
Documented to the customer
We record serial or IMEI numbers and pass them on with the invoice. Every device remains clearly traceable.
Incoming goods
What we check
Before goods are sent to you, they pass these checks:
-
01
Quantity & model
Matched against delivery note, order and specification.
-
02
Packaging & seals
Undamaged original packaging, intact seals on new goods.
-
03
Version
Market of origin, charger, plug and packaging language.
-
04
Serial numbers
Recorded and assigned to the delivery.
-
05
Spot check
Function test of individual devices if anything looks unusual.
Compliance
Marking & obligations
| CE marking | Devices intended for the EU market carry the manufacturer's CE marking. |
|---|---|
| RoHS | Restriction of hazardous substances – manufacturer information on request. |
| WEEE | Whoever first places devices on the market in a country may have registration obligations there. We inform you in the offer. |
| Batteries | Devices with batteries are subject to the EU Battery Regulation; shipping follows dangerous goods rules. |
| Packaging | Packaging licensing depends on the destination country – we clarify responsibilities in advance. |
This overview is not legal advice. Which obligations apply to you depends on your role (retailer, importer) and the destination country.
Warranty
If something is wrong
All deliveries are covered by the statutory warranty under Austrian commercial law; details are set out in our offer. Manufacturer warranties apply under the terms of the respective manufacturer and market.
Please note transport damage on the consignment note immediately upon delivery. Report defects to us in writing with photos, serial number and invoice number – we reply with a solution: replacement, credit note or repair.
Send us your demand list.
Model, quantity, target price – that is all we need for a first offer. You receive it in writing, usually within one working day.